Frequently Asked Questions

Q: Why do business owners hire a coach? 

A: Business owners hire coaches to maintain focus, accountability, and gain the necessary tools for success. We're here to guide you on your journey to a thriving business.

Q: How long is a consultation and what is discussed during this time?

A: Our consultations are one hour long and encompass crucial topics. We start by addressing the current state of your business, the challenges you're encountering, and your desired goals. In the session, we collaboratively establish actionable steps to guide you towards your objectives and maintain accountability for your progress. While having a business plan is beneficial, it's not obligatory for the consultation. In case you don't have one, we provide our all-encompassing business plan template suitable for all industries, at no extra cost. Even if you're an aspiring business owner, we equip you with a strategic plan and explore additional income avenues, ensuring that you leave the session with the confidence that your business is poised for success and income growth.

Q: Can I end my consultation session earlier than the scheduled time if need be?

A: Yes, you can, but please be aware that the pricing for the service will remain unchanged. We do recommend that you come prepared with your notes and questions to make the most of your session.

Q: I’m not sure what I should purchase. Can you help?

A: Certainly! You have two options at your disposal:

Option one: Send us an email at Contact@Nobossleftbehind.com, including your name and details about your existing business if you have one. If you're contemplating starting a business in the future, please outline your specific needs and describe the type of business you're interested in. We're also here to help you generate business ideas if you don't have one.

Option two: Fill out our contact form on our website. Please allow up to 48 hours for us to respond to your inquiry. To ensure our correspondence reaches your inbox and doesn't land in spam, junk, or promotional folders, please add us to your contact list.

Q: What is your refund policy?

A: Due to the nature of our services, we do not offer any refunds. All services and digital products are considered confirmed at the time of purchase, with no exceptions—ALL SALES ARE FINAL. Our services and programs are based on learned strategies, and the knowledge acquired cannot be reversed. If you have concerns regarding the benefits of our services, we are available to discuss the value of the services to be rendered before proceeding with your purchase. It is highly recommended to fill out our contact form if you have any questions before making a purchase. We do acknowledge that errors can occur, and if there is a fault on our end, such as an unexpected appointment cancellation, you will receive a full refund unless you choose to reschedule. In the case of purchasing a digital product and not receiving it via email, please contact us immediately at contact@nobossleftbehind.com, as this may be due to an incorrect email address provided during checkout. Before emailing us, please check your spam, junk, and promotional folders. Include your order number in the subject line, along with your full name, purchase date, the digital product you bought, and the email address to which you want us to resend it. It's essential to understand that we cannot make guarantees or promises regarding the success of your business, as we cannot verify the implementation of all strategies provided to you.

Q: What is your cancellation policy?

A: If you need to cancel any services for which you've scheduled appointments, you must do so at least 48 hours in advance to be eligible for rescheduling. Failure to cancel within this timeframe will result in no refunds or eligibility for rescheduling. If you do reschedule, please note that the rescheduled appointment must occur within 30 days of your rescheduling.

Q: How can I reach you?

A: The most effective way to reach us is by sending an email to Contact@Nobossleftbehind.com. Rest assured, we will reply to your email within 48 hours or sooner. Please remember to check your spam, junk, or promotional mail folders to ensure you receive our response.

Q: Do you offer payment plans?

A: At present, we require full payment at the time of purchase for all our services and electronically delivered products. We do not currently offer payment plans, but we recommend subscribing to our mailing list for future updates, as this policy may change.

Q: Are all payments secured if I make a purchase?

A: Absolutely, all payments made are securely processed. We prioritize the privacy and protection of your sensitive information.

Q: What is a business plan?

A: A business plan is a comprehensive document that outlines your business's vision and includes a detailed execution strategy. It typically comprises an executive summary, objectives, market analysis, operating plan, marketing strategy, financial plan, and management plan. Think of a business plan as a roadmap to guide your business toward success in the future. It helps you stay on track and ensures that your business remains on the right path, even if it's several years down the road. We offer a digital business plan template to help get you started!

Q: Can you guarantee that I'll make money and be successful with your assistance?

A: The level of success and earnings in your business depends on factors such as your work ethic, consistency, implementation of strategies, and your own ambition. We cannot provide a guarantee of business success or specific income since we cannot verify the extent to which you implement the guidance provided. It's essential to understand that this is not a get-rich-quick scheme. If you're not patient with the process, we kindly ask that you refrain from purchasing any of our services or digital products. Success in business often requires time, effort, and dedication.

Q: I purchased a digital download but haven't received it via email. Can you assist?

A: Certainly, here are the steps to follow:

  • First, please check your email's junk, spam, or promotional folders.

  • Double-check the email address you provided during your purchase.

  • Ensure that at least an hour has passed since your purchase.

If you've completed all three steps and have not received your digital download, please promptly send us an email to request a resend. In your email, be sure to include your name and order number for verification. You can reach us at Contact@Nobossleftbehind.com. We're here to help!